At HLTHWorks, we’re committed to driving transformation in healthcare worldwide. Through our diverse global teams, we’re redefining healthcare solutions, enhancing member engagement, and supporting clinical operations for medical groups, Accountable Care Organizations (ACOs), Management Services Organizations (MSOs), and health plans across the globe. Our teams in Mexico, India, Singapore, Nepal, and the Philippines are crucial to this mission, offering specialized support tailored to each region’s strengths.

Our Global Footprint: Delivering Tailored Healthcare Solutions

1. Mexico
   As healthcare increasingly moves toward personalization, we recognize the importance of supporting Spanish-speaking populations with culturally aligned resources. Our Mexico-based team provides essential support for member engagement and closing quality gaps, ensuring effective communication and understanding for Spanish-speaking members. This capability enhances trust, optimizes care quality, and addresses preventive and chronic care needs effectively.
2. India and Nepal
   India and Nepal are at the heart of our clinical and coding operations. Both countries provide HLTHWorks with highly skilled teams that support medical coding, risk adjustment, clinical documentation, and coding integrity. These teams ensure accurate, timely documentation and help manage patient records with the highest standards of care. Their contributions are vital for ACOs, MSOs, and health plans that require precise coding and robust clinical support for operational efficiency and compliance.
3. Philippines
   The Philippines powers our efforts in member engagement, customer service, care management, and Clinical Documentation Improvement (CDI) for pre-visit and post-visit tasks. With a workforce known for its expertise in healthcare customer service, our team in the Philippines plays a pivotal role in managing member interactions, assisting with care coordination, and delivering pre-visit guidance and post-visit follow-ups. This not only enhances patient satisfaction but also supports better health outcomes through consistent engagement.
4. Singapore
   Known for its innovation ecosystem, Singapore serves as HLTHWorks’ hub for start-up technology support, digital services, and mobile app development. Our Singapore-based team is dedicated to leveraging advanced technology to support healthcare transformation, providing our clients with digital health tools, custom app development, and digital strategy support that meet the needs of a fast-evolving healthcare landscape. Their work empowers providers, MSOs, and health plans with cutting-edge solutions that simplify patient management and enhance member engagement.

Tailored Services for Diverse Healthcare Entities

• Medical Groups: Our services streamline practice management, ensure compliance, and drive patient engagement.
• Accountable Care Organizations (ACOs): We assist with data integration, member management, and risk adjustment for optimized shared savings.
• Management Services Organizations (MSOs): Our teams enable efficient back-office operations, quality tracking, and coding support to enhance patient care delivery.
• Health Plans: HLTHWorks provides robust customer service, clinical documentation improvement, and risk adjustment services, enhancing quality and operational precision.

With our global team’s diverse expertise, HLTHWorks is here to deliver seamless, innovative healthcare transformation for every client.